Privacy Policy

This Privacy Policy outlines how CycleCrafted collects, uses, and protects your personal information when you visit or make a purchase on cyclecrafted.com.

1. Information We Collect

When you place an order, we collect the information needed to process and deliver your purchase, including:

  • Your name
  • Shipping and billing address
  • Email address
  • Phone number (if provided for delivery)

When you browse our website, we may also automatically collect:

  • Your IP address
  • Details about your browser, device, and operating system

If you choose to subscribe to our newsletter or marketing emails, we may send updates, promotions, or product news — but only if you’ve given your consent.

2. Consent

How do we obtain consent? 

By submitting personal information during checkout (for example, completing a purchase, verifying payment, or arranging delivery), you are consenting to our collection and use of that data for the purpose of fulfilling your order.

For any additional uses (such as marketing), we will ask for your explicit permission or provide an option to decline.

How can you withdraw consent?

You can withdraw consent at any time by contacting us at support@cyclecrafted.com. 

3. Disclosure

We may disclose your personal information only when required by law, or if you violate our Terms of Service.

4. Shopify Hosting & Payments

Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products.

Your data is securely stored in Shopify’s databases and protected by firewalls.

Payments:

If you use a direct payment method, Shopify securely encrypts and stores your card data under PCI-DSS. Your transaction data is retained only for as long as necessary to complete the transaction, after which it is deleted.

All payment gateways adhere to PCI-DSS standards, ensuring your payment details are handled safely. You can learn more by reviewing Shopify’s Privacy Policy and Terms of Service.

5. Third-Party Services

We use third-party providers (such as payment processors) to help complete your transactions. 

These providers will only collect, use, and disclose your data as needed to perform their specific services. However, each provider has its own privacy policy, and we recommend reviewing them to understand how they manage your personal information. 

Keep in mind that some providers may operate in a different jurisdiction than you. For example, if you live in Canada and your payment is processed in the United States, your data may be subject to U.S. law, including the Patriot Act.

External Links:

Occasionally, our website may include links to other websites. Once you leave our store, this Privacy Policy no longer applies. We are not responsible for the privacy practices of third-party sites.

6. Data Security

We take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, or disclosure. All payment transactions are encrypted using SSL  and stored with AES-256 encryption.

While no online system can be completely secure, we comply with PCI-DSS and follow widely accepted best practices to protect your data.

7. Cookie

Our website uses cookies to improve your browsing experience and site functionality.
Cookies help us understand how visitors use our store and allow certain features (like saving items in your cart).

You can disable cookies through your browser settings, but please note that some features of the site may not function properly without them.

Learn more about cookies at www.allaboutcookies.org.

8. Age of Consent

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given permission for any minor dependents to use this website.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. 

Updates take effect immediately upon posting on this page. If major changes are made, we will note the update date or notify users directly.

If CycleCrafted is ever acquired or merged with another company, your information may be transferred to the new entity so that services can continue.

10. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how your data is handled, please contact us at: support@cyclecrafted.com.